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Hosting & Support Plans

Worry-free, Hosting & Support

Sitemerce partners with creative agencies to provide their clients with robust, cloud-based infrastructure and professional support —delivering a worry-free website experience.

*Professional hosting for 1 WordPress website. Includes: 25k monthly visits, 10GB disk, 50GB bandwidth. Your support plan includes monthly software updates to ensure your website keeps running smoothly. Third party software or plugin renewals are not included in your hosting and support plan since these are provided by third party vendors. Sitemerce will help you update your billing information with these vendors to ensure your website is up-to-date with subscriptions.

Standard support tickets will be handled in the order they are received. Priority support tickets are prioritized to the front of our queue.

Put your trust in the WordPress Experts.

Because we specialize in WordPress, our servers are specifically calibrated to make your sites blazing fast. We also make sure each site has dedicated resources to meet the needs of even the most demanding sites.

Nightly backups, so you can sleep at night.

Go back in time with our automated backups and sleep well knowing your data is accessible with one-click restores. Your data is backed up and securely stored off-site for when you need it.

We’re obsessed with your security.

The popularity of WordPress makes it a tempting target for bad guys, but you can rest easy. We constantly monitor every site for hackers and malware. In the unlikely event you do get hacked, we fix it for you. For free.

Let’s Work Together

Our support team is staffed with WordPress experts, and a lot of us are designers and developers ourselves. We know the issues you’re facing, and we’ll work with you to quickly arrive at a solution.