Hosting & Support Plans
Rock-solid, managed hosting
Sitemerce partners with creative agencies to provide their clients with robust, cloud-based infrastructure so their websites will always perform worry-free.
- CDN & SSL Included
- Staging Website
- Nightly Backups
- Hacker-Free Security
ProfessionalHosting + Support*
- Includes Essential
- Plugins & Theme Updates
- WordPress Updates
- 1 Hour of Support
BusinessHosting + Support*
- Includes Professional
- Dedicated Manager
- Priority Support
- 2 Hours of Support
†Premium hosting for 1 WordPress website. Includes: 25k monthly visits, 10GB disk, 50GB bandwidth. *Plugin and theme updates can be complex and can cause websites to break. Support hours are used to ensure your software updates go smoothly and allow us to fix anything that breaks. Support hours are billed hourly and do not roll-over. Any updates that extend beyond your current support plan will be billed at $100/hr. Don’t worry, we’ll request approval before we do any additional work.
Put your trust in the WordPress Experts.
Because we specialize in WordPress, our servers are specifically calibrated to make your sites blazing fast. We also make sure each site has dedicated resources to meet the needs of even the most demanding sites.
Nightly backups, so you can sleep at night.
Go back in time with our automated backups and sleep well knowing your data is accessible with one-click restores. Your data is backed up and securely stored off-site for when you need it.
We’re obsessed with your security.
The popularity of WordPress makes it a tempting target for bad guys, but you can rest easy. We constantly monitor every site for hackers and malware. In the unlikely event you do get hacked, we fix it for you. For free.
“The reliability, speed, and support are all amazing – but where they really shine is their deep understanding of our needs as clients.”
– John O.
Let’s Work Together
Our support team is staffed with WordPress experts, and a lot of us are designers and developers ourselves. We know the issues you’re facing, and we’ll work with you to quickly arrive at a solution.